Pre-registration is required for ALL training classes.
Students who show up without pre-registration will be asked to leave if materials are not available. Arrangements for space and materials are made weeks in advance based on student sign ups.

If you cannot attend a scheduled workshop, you will have the option to
attend a future class or have someone attend in your place. No refunds. Cancellations received less than 48 hours prior to a class will be assessed a handling fee. Non attendance, regardless of the reason, will not qualify for a refund and will result in forfeiture of total registration fee. Due to the volume of classes and participants ALL SALES ARE FINAL.

No Call, No Show:
Due to the waiting list and limited class size, failure to attend or notify us 48 hours in advance will result in forfeiture of total registration fee. You may have someone attend in your place. Instructors and materials are paid for whether a student shows up or not. Re-registering for a future class will occur.
CCDS does send out reminder emails and phone calls when possible, this is not a guarantee. The student is ultimately responsible for remembering which classes they are signed up for and what time they start.

Late Arrivals:
Each class location is listed online with a map. It is the student's responsibility to know where the class is being held and how to get there before the day of the class. When students arrive late, too much valuable information has been shared that is required for certification. Instructors and materials are paid for whether a student shows up or not, the student forfeits his/her registration fee and will need to reschedule attendance. No excuses are accepted.

We do not accept registration over the phone, but please call us if you have any questions at 503-253-5000 ext 2599 or send email to amy@metroccrr.org

For CPR/First Aid Classes:
Requests to reschedule these classes can only be accommodated if made 48 hours or more in advance of class. Due to the waiting list and limited class size, failure to attend or notify us 48 hours in advance will result in forfeiture of total registration fee. For concerns about weather please call 503-489-2599.

Lost or Stolen Training Certificates:
We do not make copies of the certificates we issue. If you need to be issued a new certificate that is not yet expired, mail in a check or money order for $15.00 ( for CPR) $7.00 (for RRCAN) with the students name, phone number, the date you took the training, and the address you want the new certificate mailed to. You can also click on Lost Certificate below to purchase a new card. If you have questions please call 503-489-2599.

There are no scheduled lunch breaks for classes, only 10 to 15 minute breaks. You can eat food that you bring from home during the classes and are encouraged to do so.

Children who are not taking the class are not allowed. There is no child care provided during any of our scheduled classes.